Terms of Service

DISCLAIMER: The point of our terms of service is not to scare you with hidden fees. We will not charge hidden fees stated below unless we feel we’re being taken advantage of by our clients in such circumstances of a dispute. We are reasonable and we are trying to save the ocean/environment our intentions are never to rip you off. Galveston and Houston is our home. We have to protect our hard work and backs for unforeseen situations in which someone can take advantage of our services and company. This way a customer can’t say we never stated our terms. We need to protect our company from potential situations which can occur losses.

recycling in a Galveston

Galveston recyclng

  1. Customer grants to Company the exclusive right to provide equipment and services to collect and dispose of and/or recycle and or compost all of Customer’s non-hazardous Waste Material. Customer represents and warrants that the materials to be collected under this Agreement shall be only “Waste Materials” as defined herein. For purposes of this Agreement, “Waste Materials” accepted recyclable and compostable materials generated by Customer or at Customer’s Service Address. Provided that Customer has completed a Waste Profile for such Waste Materials which has been approved by Company in writing. Waste Materials specifically excludes, and Customer agrees not to deposit or permit the deposit for collection of, any radioactive, volatile, corrosive, flammable, explosive, bio-medical, infectious, bio hazardous, regulated medical or hazardous waste, toxic substance or material, as defined by, characterized or listed under applicable federal, state, or local laws or regulators, or Special Waste not approved in writing by Company (collectively, “Excluded Materials”). Title to and liability for Excluded Material shall remain with Customer at all times. LOADING RESTRICTIONS. Container must adhere to recommended safety precautions when loading container. This includes, but is not limited to weight restrictions, capacity limits, and material restrictions as stated above. Materials must be loaded into the container in order to be removed. Service will not be rendered until these requirements are met.
  2. The initial term (“Term”) of this Agreement is stated in months on each contract from the Effective/Service Start Date set forth above (“Initial Term”). This Agreement shall automatically renew thereafter for additional terms which is stated in Customer’s contract (“Renewal Term”) unless either party gives to the other party written notice (See Section 10) of termination at least ninety (7) days before current term ends
  3. SERVICES GUARANTY. If the Company fails to perform the services described within five business days of its receipt of written demand from Customer, Customer may terminate this Agreement with the payment of all monies due through the termination date. Customer will be refunded any services it has paid for but never received.
  4. CHARGES; PAYMENTS; ADJUSTMENTS. Upon receipt of the invoice, Customer shall pay for the services and/or equipment (including repair and maintenance) furnished by Company in accordance with the charges on the reverse side, or as adjusted over the term of the contract as noted herein. Company reserves the right to charge a late fee no greater than that allowed by law on balances not paid within thirty (30) days of the date of the invoice. Company may increase the charges: to address any increase in or recoup all or any portion of, fuel or environmental compliance costs: to address any change in the composition of the Waste Materials or increases in the average weight per container of Waste Materials: to address increased costs due to uncontrollable circumstances, including , without limitation, changes in local, state or federal laws or regulation, imposition of taxes, fees or surcharges or acts of God such as floods, fires, hurricanes, natural disasters, etc. Company may also increase the charges to reflect increases in disposal and/or transportation costs and increases in the Consumer Price Index for the municipal or regional area in which the Service Address is located. Increases in charges for reasons other than as provided above require the consent of Customer which may be received verbally, in writing, by payment of the invoice or by the actions and practices of the parties. Company reserves the right to charge an additional fee if the following additional services are provided to Customer: Enclosure Charge, Services on High Demand Days, Pull/Push Out Services, Container Relocation Fee, or Seasonal Restart Fee. Company reserves the right to charge a fee no greater than that allowed by law on all Customer checks returned for insufficient funds.
  5. Changes in level of service, schedule of charges, type or amount of equipment may be agreed to in writing, by the parties. If customer changes its service address during the term of this Agreement, this Agreement shall remain valid and enforceable with respect to services rendered at Customer’s new service location if such location is within Company’s service area.
  6. EQUIPMENT, ACCESS. All equipment furnished by Company shall remain on the property of Company; however, Customer shall have care, custody and control of the equipment and shall bear responsibility and liability for all loss or damage to the equipment and to its contents while at Customer’s location. Customer shall not overload, move or alter the equipment and shall use the equipment only for its intended purpose. At the termination of this Agreement, Customer shall return the equipment to Company in the condition in which it was provided, normal wear and tear excepted. Customer shall provide unobstructed access to the equipment on the scheduled collection day. Customer shall pay, if charged by Company, an additional fee for any collection, reprocessing, and service fees. Company shall not be responsible for any damage to Customer’s property, including pavement, subsurface, curbing, and resulting from Company’s provision of services hereunder. Customer warrants that Customer’s right of way is sufficient to bear the weight of Company’s equipment and vehicles.
  7. LIQUIDATED DAMAGES. In the event Customer terminates this Agreement prior to the expiration of any term for any reason other than a default by Company, or in the event Company terminates this Agreement for Customer’s default, Customer shall pay the following liquidated damages in addition to the Company’s legal fees:
    If the remaining Initial Term under this Agreement is six or months less, Customer shall pay its most recent monthly owed charges and any payments due for cancellation to take effect. Company collects for services and fees delivered to Customer and received by the Customer. Company shall not collect on services not delivered but only on fees associated with termination.
    Customer acknowledges that the actual damage to Company in the event of termination is difficult to fix or prove, and the foregoing liquidated damages amount is reasonable and commensurate with the anticipated loss to Company resulting from such termination and is an agreed upon fee and is not imposed as a penalty. Company shall not be liable under any circumstances for any special, incidental or consequential damages arising out of or in connection with performance of this Agreement.
  8. The Company agrees to indemnify, defend and save Customer harmless from and against any and all liability which Customer may be responsible for or pay out as a result of bodily injuries (including death), property damage, or any violation or alleged violation of law, to the extent caused by any negligent act, negligent omission or willful misconduct of the Company or its employees, which occurs (1) during the collection or transportation of Customer’s Waste Materials, or (2) as a result of the disposal of Customer’s Waste Material’s, after the date of this Agreement, in a facility owned by a subsidiary of Waste Pro provided that the Company’s indemnification obligations will not apply to occurrences involving Excluded Materials. Customer agrees to indemnify, defend and save the Company harmless from and against any and all liability which the Company may be responsible for or pay out as a result of bodily injuries (including death), property damage, or any violation or alleged violation of law to the extent caused by Customer’s breach of this Agreement or by a negligent act, negligent omission or willful misconduct of the Customer or its employees, agent or contractors in the performance of this Agreement or Customer’s use, operation or possession of any equipment furnished by the Company. Neither party shall be liable to the other for consequential, incidental or punitive damages arising out of the performance of this Agreement.
  9. RIGHT OF FIRST REFUSAL. Customer grants to Company a right of first refusal to match any offer relating to services similar to those provided hereunder which Customer receives (or intends to make) upon termination of this Agreement for any reason and Customer shall give Company prompt written notice of any such offer and a reasonable opportunity to respond to it. Additionally, if Customer desires to recycle, Company has the right of first refusal. Except for the obligation to make payments hereunder, neither party shall be in default for its failure to perform or delay in performance caused by events or significant threats of events beyond its reasonable control, whether or not foreseeable, including, but not limited to, strikes, labor trouble, riots, imposition of laws or governmental orders, fires, acts of war or terrorism, acts of God, and the inability to obtain equipment; and the affected party shall be excised from performance during the occurrence of such events: (b) This Agreement shall be binding on and shall inure to the benefit of the parties hereto and their respective successors and assigns: (c) This Agreement represents the entire agreement between the parties and supersedes any and all other agreement, whether written or oral, that may exist between the parties: (d) This Agreement shall be construed in accordance with the law of the state in which the services are provided; and (e) All written notification to Company required by this Agreement shall be by Certified Mail, Return Receipt Requested. If any provision of this Agreement is declared invalid or unenforceable, then such provision shall be severed from and shall not affect the remainder of this Agreement: however, the parties shall amend this Agreement to give effect, to the maximum extent allowed, to the intent and meaning of the severed provision. In the event the Company successfully enforces its rights against Customer hereunder, the Customer shall be required to pay the Company’s attorneys’ fees and court costs.
  10. RATES, FEES and CHARGES: We will provide 30-day written notice in the event of a rate increase and it will become effective as of the date stated in your notification. Invoices will be adjusted for the increase even if prepayment has been made at the previous rate. Following is a list of our standard fees and charges: $25.00 fee for all returned checks, $35.00 dollar minimum charge for special pickups, up to $25.00 equipment collection and reconditioning fee that applies only to customers using our equipment and requesting to have the equipment removed or when service is cancelled and company equipment must be recovered, up to $2.00 admin fee, up to $15.00 per month fuel and environmental fee (this will not be collected unless notified 30 days in advanced – we can apply this fee if needed to avoid loss for providing service in the future but as of now it is null until you’re notified, fuel is a calculation of the current market rate as published monthly on the Department of Energy’s website), no fee for a damaged cart exchange unless caused by customer neglect, $20.00 fee for trash cart delivery to new customers, $5.00 fee per month for each additional trash cart, $10.00 requested swap out fee for a clean cart, $5.00/bin charge to buy your recycling bin(s) if you choose to keep it once we have delivered a recycle cart, $40.00 charge to cover our lost property if our equipment is not able to be recovered upon cancelation of service. Customers under contract at the time of cancellation will be invoiced for the remaining term of their contract.
  11. SERVICE CANCELLATION: You must email or by text notify our office in advance you plan to move, cancel, or transfer service. Unless we are notified in advance, you will remain responsible for the accrued monthly charges. All cancellations are made effective the last day of the month in which the cancellation is requested email or text. Upon cancellation of service, the trash cart and bin will be scheduled for removal and an equipment collection and reconditioning fee of up to $25.00 will be applied to your account. If the equipment is not recovered, or is lost or stolen, then the account will be charged $40.00 to cover the cost of our lost property. Refunds if any are owed will be processed within 60 days of cancellation. Customers under contract at the time of cancellation will be charged for the remaining term of their contract.
  12. Our office is located in Cypress, TX. You can email us at mountainoceanproject@gmail.com  Our number is 713-855-2294 to speak with a customer service representative you may call our office, Monday through Friday from 8:00 a.m. to 5:00 p.m. You may also contact us by visiting our website at mountainoceanproject.org
%d bloggers like this:
search previous next tag category expand menu location phone mail time cart zoom edit close